If you’re experiencing issues with your bank transfer, such as delays, incorrect amounts, or failed transactions, it is important to address these problems promptly to ensure you receive your payments without further complications.
Steps to Resolve Bank Transfer Issues
- Contact Support: Send an email detailing your bank transfer issue to bhsupport@cyberbay.tech.
- Provide Detailed Information: In your email, include the following information to help our support team understand and resolve the issue efficiently:
- Date of the transaction
- Amount expected
- Any error messages received
- Any relevant transaction IDs or reference numbers
- Screenshots or documents related to the issue, if available
- Confirmation and Follow-Up:
- You will receive a confirmation email acknowledging receipt of your issue.
- Our support team will review the problem and provide updates on the status and resolution.
We are committed to resolving your bank transfer issues as quickly as possible and appreciate your patience.
