What should I do if I haven’t received my free recap report?

If you haven’t received your free recap report from Cyberbay, please follow these steps:

  1. Check Your Email: Ensure that the email address associated with your Cyberbay account is correct and check your inbox, spam, and junk folders for the report.

  2. Allow Time: Sometimes, email delivery can be delayed. Please allow up to 24 hours for the report to arrive.

  3. Contact Support: If you still haven’t received your recap report, contact our support team for assistance. Email us at bhsupport@cyberbay.tech with your account details and a brief description of the issue.

Our support team will promptly assist you in resolving the issue and ensure you receive your recap report.

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